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Kirkland, QC, September 28, 2018 – Pfizer Canada is advising Canadians that, in a very small number of cases, some EpiPen (0.3 mg) and EpiPen Jr (0.15 mg) auto-injector devices may not slide out of their carrier tube easily, or potentially at all, which could delay or potentially prevent emergency treatment. Consumers need to check their device now to confirm that it can be removed from the carrier tube with ease.

In a very small number of cases, the device labels were not fully adhered to the surface of the auto-injectors  in a way that the label may become stuck to the inside of the carrier tube, so the device does not slide out of the tube as easily as expected. The issue is with the device label, and not with the device itself or the drug it delivers (epinephrine). This issue may affect EpiPen auto-injectors in Canada expiring between April 2018 and October 2019.

Products are not being recalled by Pfizer (in agreement with Health Canada), because pharmacists and consumers can check devices themselves before an emergency situation arises to make sure they slide easily out of their carrier tube. If they do not, auto-injectors can be replaced at a pharmacy.

Detailed instructions, including pictures of the auto-injector, can be found below. We apologize for any inconvenience this issue could cause to patients and healthcare professionals.



Special Instructions for CONSUMERS