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Pfizer Canada Privacy Policy

Our commitment to Privacy

We dedicate ourselves to humanity's quest for longer, healthier, happier lives through innovation in pharmaceutical and consumer health products.

LAST UPDATE OF THIS PRIVACY POLICY – DECEMBER 2012.
Before using our sites, please read this privacy policy carefully.

This Privacy Policy is applicable to Pfizer Canada Inc. ("Pfizer Canada") and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). Pfizer Canada is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Pfizer Canada complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. Pfizer Canada does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.

HOW DOES PFIZER CANADA USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

Promotional and informational offers

With the permission of an online visitor, information submitted at the time of registration or submission may be used by Pfizer Canada to send information for marketing and promotional purposes (including by e-mail), provided notice of this fact is made available online. If a visitor later changes his/her mind about such use for any reason, s/he may withdraw his/her consent to that use, either by contacting Pfizer Canada as set forth below or by modifying the registration information provided. Pfizer Canada uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

Sometimes we send offers to selected groups of customers. To accomplish this, we may use third parties working on behalf of Pfizer. We provide a variety of ways for you to tell us you do not want to receive such promotional or informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third-party. After opting in, you can later elect at any time not to receive promotional or informational materials from us by following the instructions to opt-out as mentioned or included in each of our communications we send to you.

DISCLOSURE OF INFORMATION

Pfizer Canada will not disclose personal information that you provide on its Sites to any third parties other than to a Pfizer agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Pfizer Canada may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. We may share information among companies that we own or control or with an affiliated company and we may share information with our co-promotion partners, and companies working with Pfizer Canada for purposes that you have authorized, but all information we share will always be protected under the terms of this Privacy Policy. Pfizer Canada also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Pfizer Canada or of any of the business or assets or shares of Pfizer Canada or a division thereof.

Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES

Pfizer Canada, in common with many web site operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

COMMUNITIES

Some of our Sites may enable you to participate in communities such as discussion boards, chat rooms and live events. We encourage you to use discretion when posting personal information in these communities and to be aware that when you post information such as your name, email address, etc., it may be collected and used by others to send you unsolicited communications. Pfizer Canada cannot control, and is not responsible for, the communications you may receive when you participate in such communities.

PROTECTION OF CHILDREN ONLINE

Pfizer Canada considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.

RIGHT TO UNSUBSCRIBE

You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in our communications. You can also contact us at the following email link: Privacy Officer or at the following postal address if you want to update your personal information or change your marketing preferences: Pfizer Canada Inc., P.O. Box 800, Pointe-Claire – Dorval, Quebec H9R 4V2Attention: Privacy Officer.

PROTECTION OF INFORMATION

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Pfizer Canada applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information

Personal information you share with us is stored on our database servers at Pfizer data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy. We have implemented technological measures to prevent individuals from accessing information without authorization. Data centers are designed to be physically secure and protected from unauthorized access by unauthorized persons.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current Privacy Policy. We appreciate your interest and hope that you enjoy visiting our Sites.

TO CONTACT US

To contact us with questions about this Privacy Policy or about Pfizer's handling of your personal information, please contact our Privacy Officer at the following postal address: Pfizer Canada Inc., P.O. Box 800, Pointe-Claire – Dorval, Quebec H9R 4V2 Attention: Privacy Officer or at 1-888-637-5464.

ACCEPTANCE OF OUR PRIVACY POLICY

By using this Site or any other Pfizer Canada Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy. By asking us to provide you with information or promotional materials, you agree that you may receive communications from Pfizer Canada via e-mail; this consent can be withdrawn at any time.

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*The brand names listed above are part of the Pfizer family of trademarks.
The product information provided on this site is intended only for residents of Canada. The products discussed herein may have different product composition and labeling in different countries. The health information contained herein is provided for educational purposes only and is not intended to replace discussions with a healthcare provider. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient.